Operational Management
We perform the complete high quality and efficient management of the operational process, facilitating and reducing the time spent by HR with these activities, as well as performing the entire interface between the customer and our Insurance and Operators partners.
Below some of the services we offer:
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All registration, billing, apportionment processes, as well as health and dental reimbursement;
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Negotiations of price adjustments (financial and technical), coverage, releases, among others;
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All analyzes of the Conditions of Amendments and Contracts
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Follow-up of all demands and return SLA;
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Permanent guidance of Law 9656/98 ANS (National Health Agency) and its guidelines, resolutions and regulations, in order to meet and assist with the procedures for releasing covered procedures;
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Customized and exclusive coordination and monitoring of all benefit programs with the HR department;
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Support for renewals and implementation of new policies;
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We assist HR in the transition from corporate to individual plans when an employee is dismissed, on leave and/or retired, RN 279 ANS (National Health Agency).
